Business etiquette every one should know


Most people have problems navigating through that awkward professional social situations, mostly because the rules usually slightly different from standard social settings. Because we konw that business schools hardly ever discuss professional etiquette topics, today, we’re featuring Barbara Pachter’s book, “The Essentials Of Business Etiquette,” where the specific skills professionals need to understand when presenting themselves in a business setting is written. This article was first published by Business Insider, with Pachter’s permission to use these excerpts from her book. It is hoped that these social rules would help you when establishing new relationships.
Always say your full name
In a business situation, you should use your full name, but you should also pay attention to how others want to be introduced. If your name is too long or difficult to pronounce, Pachter said you should consider changing or shortening it. Or you should consider writing down the pronunciation of your name on a business card and giving it to others.

Always stand when you’re being introduced to someone
“Standing helps establish your presence. You make it easy for others to ignore you if you don’t stand. If you are caught off guard and cannot rise, you should lean forward to indicate that you would stand, if you could,” Pachter said.

Only say ‘thank you’ once or twice during a conversation
Wondering why? Here’s the answer: “You need to say it only once or twice within a conversation. Otherwise, you may dilute its impact and possibly make yourself seem somewhat helpless and needy,” Pachter said.

Send separate thank-you notes to everyone involved
You should send thank-you notes within 24 hours and you should send separate notes to everyone you want to thank, Pachter advised. The reason is simple, the earlier you sent the message, the fresher your memory stays in your prospective business associate minds.
This could make a significant impact in your bid for a contract or whatever you’re trying to deal.

Never pull out someone’s chair for them
So you go out on a business meeting with your prospective associate. While it is okay to hold open a door for your guest, Pachter said you shouldn’t pull someone’s chair out for them regardless of gender. In a business setting, you should leave those social gender rules behind. “Both men and women can pull out their own chairs,” she said.


Don’t cross your legs
Both men and women do it, but it can be distracting and even too sexy for a professional setting, according to Patchter. “The bottom line, however, is health related: crossing your legs is bad for your circulation because it increases the pressure on your veins,” she said.

Keep your fingers together when you point
“Point with an open palm, and keep your fingers together. If you point with your index finger, it appears aggressive. Both men and women point, but women have a tendency to do it more than men,” Pachter explained, just in case you’re wondering.

Do not push away or stack your dishes
So you went to lunch with your guest, behave as a professional as possible. Do NOT for any reason push away or stack your dishes. It’s not professional and may send a wrong message to your guest. Besides, “you are not the waiter. Let the wait staff do their jobs,” Pachter said.

Know where to properly place plates and silverware
Remember that “left” has four letters and “right” has five letters. “Food is placed to the left of the dinner plate. The words food and left each have four letters; if the table is set properly, your bread or salad or any other food dish, will be placed to the left of your dinner plate. Similarly, drinks are placed to the right of the dinner plate, and the words glass and right contain five letters. Any glass or drink will be placed to the right of the dinner plate. Left and right also work for your utensils. Your fork (four letters) goes to the left; your knife and spoon (five letters each) go to the right,” Pachter said.

The host should always pay
“If you did the inviting, you are the host, and you should pay the bill, regardless of gender. What if a male guest wants to pay? A woman does have some choices. She can say, ‘Oh, it’s not me; it is the firm that is paying.’ Or she can excuse herself from the table and pay the bill away from the guests. This option works for men as well, and it is a very refined way to pay a bill. However, the bottom line is that you don’t want to fight over a bill. If a male guest insists on paying despite a female host’s best efforts, let him pay,” Pachter added.


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